Zendesk Real-Time Chat API

The Zendesk Real-Time Chat API provides streaming access to real-time chat metrics and activity data. It enables building live dashboards and monitoring tools that display current chat volume, agent activity, and visitor information as events occur.

API entry from apis.yml

apis.yml Raw ↑
aid: zendesk:real-time-chat
name: Zendesk Real-Time Chat API
tags:
- Chat
- Real-Time
- Streaming
image: https://kinlane-productions2.s3.amazonaws.com/apis-json/apis-json-logo.jpg
baseURL: https://rtm.zopim.com
humanURL: https://developer.zendesk.com/api-reference/live-chat/real-time-chat-api/introduction/
properties:
- url: https://developer.zendesk.com/api-reference/live-chat/real-time-chat-api/introduction/
  type: Documentation
description: The Zendesk Real-Time Chat API provides streaming access to real-time chat metrics and activity
  data. It enables building live dashboards and monitoring tools that display current chat volume, agent
  activity, and visitor information as events occur.