Zendesk

Zendesk Chat Routing Settings API

The Zendesk Chat Routing Settings API lets you get or modify chat routing settings for your account. It controls how incoming chats are distributed to available agents based on configured rules and policies.

GitHub

Documentation

📖
Documentation
https://developer.zendesk.com/api-reference/live-chat/chat-api/routing_settings/

API entry from apis.yml

apis.yml Raw ↑ 
aid: zendesk:chat-routing-settings
name: Zendesk Chat Routing Settings API
tags:
- Chat
- Routing
image: https://kinlane-productions2.s3.amazonaws.com/apis-json/apis-json-logo.jpg
baseURL: https://www.zopim.com
humanURL: https://developer.zendesk.com/api-reference/live-chat/chat-api/routing_settings/
properties:
- url: https://developer.zendesk.com/api-reference/live-chat/chat-api/routing_settings/
  type: Documentation
description: The Zendesk Chat Routing Settings API lets you get or modify chat routing settings for your
  account. It controls how incoming chats are distributed to available agents based on configured rules
  and policies.