Windstream Holdings

Windstream Enterprise Contact Center Services API

The Windstream Enterprise Contact Center Services (CCS) API provides programmatic access to contact center operations, enabling developers to route calls, web chats, and text messages, manage agent states, configure tenants, and monitor queue activity. The REST API is complemented by a WebSocket interface for real-time event streaming.

GitHub OpenAPI

Documentation

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Documentation
https://api.solutions.uniti.com/ccs.html

Specifications

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OpenAPI
https://raw.githubusercontent.com/api-evangelist/windstream-holdings/refs/heads/main/openapi/windstream-contact-center-openapi.yml

Other Resources

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Portal
https://api.solutions.uniti.com/

OpenAPI Specification

windstream-contact-center-openapi.yml Raw ↑