Stripe Disputes API

A dispute occurs when a customer questions your charge with their card issuer. When this happens, you have the opportunity to respond to the dispute with evidence that shows that the charge is legitimate.

OpenAPI Specification

stripe-disputes-api-openapi.yml Raw ↑
openapi: 3.0.0
info:
  title: Stripe Disputes API
  description: >-
    A dispute occurs when a customer questions your charge with their card
    issuer. When this happens, you have the opportunity to respond to the
    dispute with evidence that shows that the charge is legitimate.
  contact:
    email: [email protected]
    name: Stripe Dev Platform Team
    url: https://stripe.com
  termsOfService: https://stripe.com/us/terms/
  version: '2023-10-16'
  x-stripeSpecFilename: spec3
security:
  - basicAuth: []
  - bearerAuth: []
servers:
  - url: https://api.stripe.com/
paths:
  /v1/disputes:
    get:
      description: <p>Returns a list of your disputes.</p>
      operationId: getDisputes
      parameters:
        - description: >-
            Only return disputes associated to the charge specified by this
            charge ID.
          in: query
          name: charge
          required: false
          schema:
            maxLength: 5000
            type: string
          style: form
        - explode: true
          in: query
          name: created
          required: false
          schema:
            anyOf:
              - properties:
                  gt:
                    type: integer
                  gte:
                    type: integer
                  lt:
                    type: integer
                  lte:
                    type: integer
                title: range_query_specs
                type: object
              - type: integer
          style: deepObject
        - description: >-
            A cursor for use in pagination. `ending_before` is an object ID that
            defines your place in the list. For instance, if you make a list
            request and receive 100 objects, starting with `obj_bar`, your
            subsequent call can include `ending_before=obj_bar` in order to
            fetch the previous page of the list.
          in: query
          name: ending_before
          required: false
          schema:
            maxLength: 5000
            type: string
          style: form
        - description: Specifies which fields in the response should be expanded.
          explode: true
          in: query
          name: expand
          required: false
          schema:
            items:
              maxLength: 5000
              type: string
            type: array
          style: deepObject
        - description: >-
            A limit on the number of objects to be returned. Limit can range
            between 1 and 100, and the default is 10.
          in: query
          name: limit
          required: false
          schema:
            type: integer
          style: form
        - description: >-
            Only return disputes associated to the PaymentIntent specified by
            this PaymentIntent ID.
          in: query
          name: payment_intent
          required: false
          schema:
            maxLength: 5000
            type: string
          style: form
        - description: >-
            A cursor for use in pagination. `starting_after` is an object ID
            that defines your place in the list. For instance, if you make a
            list request and receive 100 objects, ending with `obj_foo`, your
            subsequent call can include `starting_after=obj_foo` in order to
            fetch the next page of the list.
          in: query
          name: starting_after
          required: false
          schema:
            maxLength: 5000
            type: string
          style: form
      requestBody:
        content:
          application/x-www-form-urlencoded:
            encoding: {}
            schema:
              additionalProperties: false
              $ref: '#/components/schemas/GetDisputesRequest'
        required: false
      responses:
        '200':
          content:
            application/json:
              schema:
                description: ''
                x-expandableFields:
                  - data
                $ref: '#/components/schemas/DisputeList'
          description: Successful response.
        default:
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error'
          description: Error response.
      summary: Stripe Get   Disputes
      x-api-evangelist-processing:
        GenerateOperationSummariesFromPath: true
        PascalCaseOperationSummaries: true
        CaselCaseOperationIds: true
        ChooseTags: true
      tags:
        - Disputes
        - Get
  /v1/disputes/{dispute}:
    get:
      description: <p>Retrieves the dispute with the given ID.</p>
      operationId: getDisputesDispute
      parameters:
        - in: path
          name: dispute
          required: true
          schema:
            maxLength: 5000
            type: string
          style: simple
        - description: Specifies which fields in the response should be expanded.
          explode: true
          in: query
          name: expand
          required: false
          schema:
            items:
              maxLength: 5000
              type: string
            type: array
          style: deepObject
      requestBody:
        content:
          application/x-www-form-urlencoded:
            encoding: {}
            schema:
              additionalProperties: false
              $ref: '#/components/schemas/GetDisputesDisputeRequest'
        required: false
      responses:
        '200':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/dispute'
          description: Successful response.
        default:
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error'
          description: Error response.
      summary: Stripe Get   Disputes Dispute
      x-api-evangelist-processing:
        GenerateOperationSummariesFromPath: true
        PascalCaseOperationSummaries: true
        CaselCaseOperationIds: true
        ChooseTags: true
      tags:
        - Dispute
        - Disputes
        - Get
    post:
      description: >-
        <p>When you get a dispute, contacting your customer is always the best
        first step. If that doesn’t work, you can submit evidence to help us
        resolve the dispute in your favor. You can do this in your <a
        href="https://dashboard.stripe.com/disputes">dashboard</a>, but if you
        prefer, you can use the API to submit evidence programmatically.</p>


        <p>Depending on your dispute type, different evidence fields will give
        you a better chance of winning your dispute. To figure out which
        evidence fields to provide, see our <a
        href="/docs/disputes/categories">guide to dispute types</a>.</p>
      operationId: postDisputesDispute
      parameters:
        - in: path
          name: dispute
          required: true
          schema:
            maxLength: 5000
            type: string
          style: simple
      requestBody:
        content:
          application/x-www-form-urlencoded:
            encoding:
              evidence:
                explode: true
                style: deepObject
              expand:
                explode: true
                style: deepObject
              metadata:
                explode: true
                style: deepObject
            schema:
              additionalProperties: false
              $ref: '#/components/schemas/PostDisputesDisputeRequest'
        required: false
      responses:
        '200':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/dispute'
          description: Successful response.
        default:
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error'
          description: Error response.
      summary: Stripe Post   Disputes Dispute
      x-api-evangelist-processing:
        GenerateOperationSummariesFromPath: true
        PascalCaseOperationSummaries: true
        CaselCaseOperationIds: true
        ChooseTags: true
      tags:
        - Dispute
        - Disputes
        - Post
  /v1/disputes/{dispute}/close:
    post:
      description: >-
        <p>Closing the dispute for a charge indicates that you do not have any
        evidence to submit and are essentially dismissing the dispute,
        acknowledging it as lost.</p>


        <p>The status of the dispute will change from
        <code>needs_response</code> to <code>lost</code>. <em>Closing a dispute
        is irreversible</em>.</p>
      operationId: postDisputesDisputeClose
      parameters:
        - in: path
          name: dispute
          required: true
          schema:
            maxLength: 5000
            type: string
          style: simple
      requestBody:
        content:
          application/x-www-form-urlencoded:
            encoding:
              expand:
                explode: true
                style: deepObject
            schema:
              additionalProperties: false
              $ref: '#/components/schemas/PostDisputesDisputeCloseRequest'
        required: false
      responses:
        '200':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/dispute'
          description: Successful response.
        default:
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/error'
          description: Error response.
      summary: Stripe Post   Disputes Dispute Close
      x-api-evangelist-processing:
        GenerateOperationSummariesFromPath: true
        PascalCaseOperationSummaries: true
        CaselCaseOperationIds: true
        ChooseTags: true
      tags:
        - Close
        - Dispute
        - Disputes
        - Post
components:
  schemas:
    error:
      description: An error response from the Stripe API
      properties:
        error:
          $ref: '#/components/schemas/api_errors'
      required:
        - error
      type: object
    dispute:
      description: >-
        A dispute occurs when a customer questions your charge with their card
        issuer.

        When this happens, you have the opportunity to respond to the dispute
        with

        evidence that shows that the charge is legitimate.


        Related guide: [Disputes and fraud](https://stripe.com/docs/disputes)
      properties:
        amount:
          description: >-
            Disputed amount. Usually the amount of the charge, but it can differ
            (usually because of currency fluctuation or because only part of the
            order is disputed).
          type: integer
        balance_transactions:
          description: >-
            List of zero, one, or two balance transactions that show funds
            withdrawn and reinstated to your Stripe account as a result of this
            dispute.
          items:
            $ref: '#/components/schemas/balance_transaction'
          type: array
        charge:
          anyOf:
            - maxLength: 5000
              type: string
            - $ref: '#/components/schemas/charge'
          description: ID of the charge that's disputed.
          x-expansionResources:
            oneOf:
              - $ref: '#/components/schemas/charge'
        created:
          description: >-
            Time at which the object was created. Measured in seconds since the
            Unix epoch.
          format: unix-time
          type: integer
        currency:
          description: >-
            Three-letter [ISO currency
            code](https://www.iso.org/iso-4217-currency-codes.html), in
            lowercase. Must be a [supported
            currency](https://stripe.com/docs/currencies).
          type: string
        evidence:
          $ref: '#/components/schemas/dispute_evidence'
        evidence_details:
          $ref: '#/components/schemas/dispute_evidence_details'
        id:
          description: Unique identifier for the object.
          maxLength: 5000
          type: string
        is_charge_refundable:
          description: >-
            If true, it's still possible to refund the disputed payment. After
            the payment has been fully refunded, no further funds are withdrawn
            from your Stripe account as a result of this dispute.
          type: boolean
        livemode:
          description: >-
            Has the value `true` if the object exists in live mode or the value
            `false` if the object exists in test mode.
          type: boolean
        metadata:
          additionalProperties:
            maxLength: 500
            type: string
          description: >-
            Set of [key-value pairs](https://stripe.com/docs/api/metadata) that
            you can attach to an object. This can be useful for storing
            additional information about the object in a structured format.
          type: object
        object:
          description: >-
            String representing the object's type. Objects of the same type
            share the same value.
          enum:
            - dispute
          type: string
        payment_intent:
          anyOf:
            - maxLength: 5000
              type: string
            - $ref: '#/components/schemas/payment_intent'
          description: ID of the PaymentIntent that's disputed.
          nullable: true
          x-expansionResources:
            oneOf:
              - $ref: '#/components/schemas/payment_intent'
        payment_method_details:
          $ref: '#/components/schemas/dispute_payment_method_details'
        reason:
          description: >-
            Reason given by cardholder for dispute. Possible values are
            `bank_cannot_process`, `check_returned`, `credit_not_processed`,
            `customer_initiated`, `debit_not_authorized`, `duplicate`,
            `fraudulent`, `general`, `incorrect_account_details`,
            `insufficient_funds`, `product_not_received`,
            `product_unacceptable`, `subscription_canceled`, or `unrecognized`.
            Learn more about [dispute
            reasons](https://stripe.com/docs/disputes/categories).
          maxLength: 5000
          type: string
        status:
          description: >-
            Current status of dispute. Possible values are
            `warning_needs_response`, `warning_under_review`, `warning_closed`,
            `needs_response`, `under_review`, `won`, or `lost`.
          enum:
            - lost
            - needs_response
            - under_review
            - warning_closed
            - warning_needs_response
            - warning_under_review
            - won
          type: string
      required:
        - amount
        - balance_transactions
        - charge
        - created
        - currency
        - evidence
        - evidence_details
        - id
        - is_charge_refundable
        - livemode
        - metadata
        - object
        - reason
        - status
      title: Dispute
      type: object
      x-expandableFields:
        - balance_transactions
        - charge
        - evidence
        - evidence_details
        - payment_intent
        - payment_method_details
      x-resourceId: dispute
    GetDisputesRequest:
      type: object
      properties: {}
    DisputeList:
      type: object
      required:
        - data
        - has_more
        - object
        - url
      properties:
        data:
          items:
            $ref: '#/components/schemas/dispute'
          type: array
        has_more:
          description: >-
            True if this list has another page of items after this one that can
            be fetched.
          type: boolean
        object:
          description: >-
            String representing the object's type. Objects of the same type
            share the same value. Always has the value `list`.
          enum:
            - list
          type: string
        url:
          description: The URL where this list can be accessed.
          maxLength: 5000
          pattern: ^/v1/disputes
          type: string
    GetDisputesDisputeRequest:
      type: object
      properties: {}
    PostDisputesDisputeRequest:
      type: object
      properties:
        evidence:
          description: >-
            Evidence to upload, to respond to a dispute. Updating any field in
            the hash will submit all fields in the hash for review. The combined
            character count of all fields is limited to 150,000.
          properties:
            access_activity_log:
              maxLength: 20000
              type: string
            billing_address:
              maxLength: 5000
              type: string
            cancellation_policy:
              type: string
            cancellation_policy_disclosure:
              maxLength: 20000
              type: string
            cancellation_rebuttal:
              maxLength: 20000
              type: string
            customer_communication:
              type: string
            customer_email_address:
              maxLength: 5000
              type: string
            customer_name:
              maxLength: 5000
              type: string
            customer_purchase_ip:
              maxLength: 5000
              type: string
            customer_signature:
              type: string
            duplicate_charge_documentation:
              type: string
            duplicate_charge_explanation:
              maxLength: 20000
              type: string
            duplicate_charge_id:
              maxLength: 5000
              type: string
            product_description:
              maxLength: 20000
              type: string
            receipt:
              type: string
            refund_policy:
              type: string
            refund_policy_disclosure:
              maxLength: 20000
              type: string
            refund_refusal_explanation:
              maxLength: 20000
              type: string
            service_date:
              maxLength: 5000
              type: string
            service_documentation:
              type: string
            shipping_address:
              maxLength: 5000
              type: string
            shipping_carrier:
              maxLength: 5000
              type: string
            shipping_date:
              maxLength: 5000
              type: string
            shipping_documentation:
              type: string
            shipping_tracking_number:
              maxLength: 5000
              type: string
            uncategorized_file:
              type: string
            uncategorized_text:
              maxLength: 20000
              type: string
          title: dispute_evidence_params
          type: object
        expand:
          description: Specifies which fields in the response should be expanded.
          items:
            maxLength: 5000
            type: string
          type: array
        metadata:
          anyOf:
            - additionalProperties:
                type: string
              type: object
            - enum:
                - ''
              type: string
          description: >-
            Set of [key-value pairs](https://stripe.com/docs/api/metadata) that
            you can attach to an object. This can be useful for storing
            additional information about the object in a structured format.
            Individual keys can be unset by posting an empty value to them. All
            keys can be unset by posting an empty value to `metadata`.
        submit:
          description: >-
            Whether to immediately submit evidence to the bank. If `false`,
            evidence is staged on the dispute. Staged evidence is visible in the
            API and Dashboard, and can be submitted to the bank by making
            another request with this attribute set to `true` (the default).
          type: boolean
    PostDisputesDisputeCloseRequest:
      type: object
      properties:
        expand:
          description: Specifies which fields in the response should be expanded.
          items:
            maxLength: 5000
            type: string
          type: array
  securitySchemes:
    basicAuth:
      description: >-
        Basic HTTP authentication. Allowed headers-- Authorization: Basic
        <api_key> | Authorization: Basic <base64 hash of `api_key:`>
      scheme: basic
      type: http
    bearerAuth:
      bearerFormat: auth-scheme
      description: >-
        Bearer HTTP authentication. Allowed headers-- Authorization: Bearer
        <api_key>
      scheme: bearer
      type: http
tags:
  - name: Close
  - name: Dispute
  - name: Disputes
  - name: Get
  - name: Post