Shell Loyalty Account Management API

openapi: 3.1.0
info:
  title: Shell Loyalty API
  description: >-
    The Shell Loyalty API enables partners to integrate Shell Go+ loyalty program
    functionality including account management, points balance queries, points
    redemption, loyalty catalogue access, and loyalty transaction history.
  version: '1.0.2'
  contact:
    name: Shell Developer Portal
    url: https://developer.shell.com/
    email: [email protected]
  license:
    name: Shell API Terms
    url: https://www.shell.com/terms-and-conditions
  x-date: '2026-05-02'
servers:
  - url: https://api.shell.com/loyalty/v1
    description: Shell Loyalty API
security:
  - OAuth2: []
tags:
  - name: Accounts
    description: Manage loyalty accounts
  - name: Points
    description: Query and manage loyalty points
  - name: Catalogue
    description: Browse loyalty rewards catalogue
  - name: Offers
    description: Manage loyalty offers
  - name: Transactions
    description: Access loyalty transaction history
paths:
  /accounts:
    post:
      operationId: enrollAccount
      summary: Enroll Loyalty Account
      description: Creates a new Shell loyalty account for a customer.
      tags:
        - Accounts
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/AccountEnrollRequest'
      responses:
        '201':
          description: Account enrolled successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/LoyaltyAccount'
  /accounts/{accountId}:
    get:
      operationId: getAccount
      summary: Get Loyalty Account
      description: Returns details for a specific loyalty account.
      tags:
        - Accounts
      parameters:
        - name: accountId
          in: path
          required: true
          schema:
            type: string
      responses:
        '200':
          description: Loyalty account details
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/LoyaltyAccount'
    put:
      operationId: updateAccount
      summary: Update Loyalty Account
      description: Updates details for a specific loyalty account.
      tags:
        - Accounts
      parameters:
        - name: accountId
          in: path
          required: true
          schema:
            type: string
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/AccountUpdateRequest'
      responses:
        '200':
          description: Account updated
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/LoyaltyAccount'
  /accounts/{accountId}/balance:
    get:
      operationId: getPointsBalance
      summary: Get Points Balance
      description: Returns the current points balance for a loyalty account.
      tags:
        - Points
      parameters:
        - name: accountId
          in: path
          required: true
          schema:
            type: string
      responses:
        '200':
          description: Points balance
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/PointsBalance'
  /accounts/{accountId}/redeem:
    post:
      operationId: redeemPoints
      summary: Redeem Points
      description: Redeems loyalty points for a reward or benefit.
      tags:
        - Points
      parameters:
        - name: accountId
          in: path
          required: true
          schema:
            type: string
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/RedemptionRequest'
      responses:
        '200':
          description: Points redeemed successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/RedemptionResponse'
  /accounts/{accountId}/transactions:
    get:
      operationId: listLoyaltyTransactions
      summary: List Loyalty Transactions
      description: Returns the loyalty transaction history for an account.
      tags:
        - Transactions
      parameters:
        - name: accountId
          in: path
          required: true
          schema:
            type: string
        - name: fromDate
          in: query
          schema:
            type: string
            format: date
        - name: toDate
          in: query
          schema:
            type: string
            format: date
        - name: transactionType
          in: query
          schema:
            type: string
            enum: [Earn, Redeem, Expire, Bonus]
        - name: page
          in: query
          schema:
            type: integer
        - name: pageSize
          in: query
          schema:
            type: integer
      responses:
        '200':
          description: Loyalty transactions
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/TransactionListResponse'
  /catalogue:
    get:
      operationId: listCatalogue
      summary: List Loyalty Catalogue
      description: Returns the Shell loyalty rewards catalogue.
      tags:
        - Catalogue
      parameters:
        - name: category
          in: query
          description: Filter by reward category
          schema:
            type: string
        - name: countryCode
          in: query
          description: Filter by availability country
          schema:
            type: string
        - name: page
          in: query
          schema:
            type: integer
        - name: pageSize
          in: query
          schema:
            type: integer
      responses:
        '200':
          description: Loyalty catalogue
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CatalogueListResponse'
  /catalogue/{rewardId}:
    get:
      operationId: getCatalogueItem
      summary: Get Catalogue Item
      description: Returns details for a specific loyalty reward.
      tags:
        - Catalogue
      parameters:
        - name: rewardId
          in: path
          required: true
          schema:
            type: string
      responses:
        '200':
          description: Reward details
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CatalogueItem'
  /accounts/{accountId}/offers:
    get:
      operationId: listOffers
      summary: List Account Offers
      description: Returns available offers for a loyalty account.
      tags:
        - Offers
      parameters:
        - name: accountId
          in: path
          required: true
          schema:
            type: string
      responses:
        '200':
          description: Available offers
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/OfferListResponse'
  /accounts/{accountId}/offers/{offerId}/assign:
    post:
      operationId: assignOffer
      summary: Assign Offer
      description: Assigns a specific offer to a loyalty account.
      tags:
        - Offers
      parameters:
        - name: accountId
          in: path
          required: true
          schema:
            type: string
        - name: offerId
          in: path
          required: true
          schema:
            type: string
      responses:
        '200':
          description: Offer assigned
          content:
            application/json:
              schema:
                type: object
components:
  securitySchemes:
    OAuth2:
      type: oauth2
      flows:
        clientCredentials:
          tokenUrl: https://api.shell.com/oauth/token
          scopes:
            loyalty.accounts: Manage loyalty accounts
            loyalty.points: Access points data
            loyalty.catalogue: Browse rewards catalogue
  schemas:
    LoyaltyAccount:
      type: object
      properties:
        accountId:
          type: string
        externalId:
          type: string
          description: Partner-provided customer identifier
        status:
          type: string
          enum: [Active, Inactive, Suspended]
        tier:
          type: string
        firstName:
          type: string
        lastName:
          type: string
        email:
          type: string
        phone:
          type: string
        dateOfBirth:
          type: string
          format: date
        createdAt:
          type: string
          format: date-time
        updatedAt:
          type: string
          format: date-time
    AccountEnrollRequest:
      type: object
      required:
        - firstName
        - lastName
        - email
      properties:
        externalId:
          type: string
        firstName:
          type: string
        lastName:
          type: string
        email:
          type: string
        phone:
          type: string
        dateOfBirth:
          type: string
          format: date
        countryCode:
          type: string
        marketingConsent:
          type: boolean
    AccountUpdateRequest:
      type: object
      properties:
        firstName:
          type: string
        lastName:
          type: string
        email:
          type: string
        phone:
          type: string
        marketingConsent:
          type: boolean
    PointsBalance:
      type: object
      properties:
        accountId:
          type: string
        totalPoints:
          type: integer
        redeemablePoints:
          type: integer
        pendingPoints:
          type: integer
        expiringPoints:
          type: integer
        expiryDate:
          type: string
          format: date
        tier:
          type: string
        lastUpdated:
          type: string
          format: date-time
    RedemptionRequest:
      type: object
      required:
        - rewardId
        - pointsToRedeem
      properties:
        rewardId:
          type: string
        pointsToRedeem:
          type: integer
        deliveryMethod:
          type: string
        deliveryAddress:
          type: object
    RedemptionResponse:
      type: object
      properties:
        redemptionId:
          type: string
        status:
          type: string
        pointsRedeemed:
          type: integer
        remainingPoints:
          type: integer
        reward:
          type: object
          properties:
            rewardId:
              type: string
            name:
              type: string
            code:
              type: string
              description: Redemption code if applicable
    LoyaltyTransaction:
      type: object
      properties:
        transactionId:
          type: string
        transactionType:
          type: string
          enum: [Earn, Redeem, Expire, Bonus]
        points:
          type: integer
        balanceAfter:
          type: integer
        description:
          type: string
        transactionDate:
          type: string
          format: date-time
        siteId:
          type: string
        siteName:
          type: string
    TransactionListResponse:
      type: object
      properties:
        transactions:
          type: array
          items:
            $ref: '#/components/schemas/LoyaltyTransaction'
        totalCount:
          type: integer
        currentPage:
          type: integer
        pageCount:
          type: integer
    CatalogueItem:
      type: object
      properties:
        rewardId:
          type: string
        name:
          type: string
        description:
          type: string
        category:
          type: string
        pointsRequired:
          type: integer
        imageUrl:
          type: string
        availableCountries:
          type: array
          items:
            type: string
        validFrom:
          type: string
          format: date
        validTo:
          type: string
          format: date
        stock:
          type: integer
    CatalogueListResponse:
      type: object
      properties:
        items:
          type: array
          items:
            $ref: '#/components/schemas/CatalogueItem'
        totalCount:
          type: integer
        currentPage:
          type: integer
        pageCount:
          type: integer
    Offer:
      type: object
      properties:
        offerId:
          type: string
        name:
          type: string
        description:
          type: string
        bonusPoints:
          type: integer
        validFrom:
          type: string
          format: date-time
        validTo:
          type: string
          format: date-time
        conditions:
          type: string
    OfferListResponse:
      type: object
      properties:
        offers:
          type: array
          items:
            $ref: '#/components/schemas/Offer'
        totalCount:
          type: integer