ServiceTitan

ServiceTitan Customer Interactions API

Submit and retrieve post-service technician ratings and customer feedback. Powers the "How did we do?" SMS / email flow that aggregates into Marketing Reputation.

GitHub

Documentation

📖
Documentation
https://developer.servicetitan.io/api-details/

API entry from apis.yml

apis.yml Raw ↑ 
aid: servicetitan:servicetitan-customer-interactions-api
name: ServiceTitan Customer Interactions API
tags:
- Customer Feedback
- Technician Ratings
- NPS
- Surveys
humanURL: https://developer.servicetitan.io/api-details/
baseURL: https://api.servicetitan.io/customerinteractions/v2/{tenant}/
properties:
- url: https://developer.servicetitan.io/api-details/
  type: Documentation
description: Submit and retrieve post-service technician ratings and customer feedback. Powers the "How
  did we do?" SMS / email flow that aggregates into Marketing Reputation.