ServiceNow Identification and Reconciliation API

aid: servicenow:servicenow-identification-reconciliation-api
name: ServiceNow Identification and Reconciliation API
tags:
- CMDB
- Configuration Management
- Discovery
- Reconciliation
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_IdentifyReconcileAPI.html
baseURL: https://{instance}.service-now.com/api/now/identifyreconcile
properties:
- url: https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_IdentifyReconcileAPI.html
  type: Documentation
- url: https://www.servicenow.com/docs/bundle/xanadu-api-reference/page/integrate/inbound-rest/concept/c_IdentifyReconcileAPI.html
  type: APIReference
description: The ServiceNow Identification and Reconciliation API provides a REST endpoint for creating
  or updating configuration items (CIs) in the CMDB using the platform's identification and reconciliation
  engine. It ensures that CI data from external discovery sources is correctly identified, deduplicated,
  and reconciled against existing CMDB records.