ServiceNow CSM Order API
The ServiceNow CSM Order API provides REST endpoints for managing order records within Customer Service Management. It enables external systems to create, retrieve, and update customer orders and associated order line items.
API entry from apis.yml
aid: servicenow:servicenow-csm-order-api
name: ServiceNow CSM Order API
tags:
- Commerce
- CSM
- Customer Service
- Orders
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/order_csm-api.html
baseURL: https://{instance}.service-now.com/api/sn_customerservice/order
properties:
- url: https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/order_csm-api.html
type: Documentation
description: The ServiceNow CSM Order API provides REST endpoints for managing order records within Customer
Service Management. It enables external systems to create, retrieve, and update customer orders and
associated order line items.