ServiceNow

ServiceNow CSM Attachment API

The ServiceNow CSM Attachment API provides REST endpoints for uploading and managing file attachments on Customer Service Management records such as cases and interactions. It extends the base Attachment API with CSM-specific functionality and access controls.

GitHub

Documentation

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Documentation
https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/attachment_csm-api.html

API entry from apis.yml

apis.yml Raw ↑ 
aid: servicenow:servicenow-csm-attachment-api
name: ServiceNow CSM Attachment API
tags:
- Attachments
- CSM
- Customer Service
- Files
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/attachment_csm-api.html
baseURL: https://{instance}.service-now.com/api/sn_customerservice/attachment
properties:
- url: https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/attachment_csm-api.html
  type: Documentation
description: The ServiceNow CSM Attachment API provides REST endpoints for uploading and managing file
  attachments on Customer Service Management records such as cases and interactions. It extends the base
  Attachment API with CSM-specific functionality and access controls.