ServiceNow Consumer API

The ServiceNow Consumer API provides REST endpoints for retrieving and updating CSM consumer records. It supports managing individual consumer profiles and can generate new social media profile records when creating a consumer entry within the Customer Service Management application.

API entry from apis.yml

apis.yml Raw ↑
aid: servicenow:servicenow-consumer-api
name: ServiceNow Consumer API
tags:
- Consumers
- CSM
- Customer Service
- Self-Service
image: https://www.servicenow.com/content/dam/servicenow-assets/images/meganav/servicenow-logo.svg
humanURL: https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_RESTAPI.html
baseURL: https://{instance}.service-now.com/api/now/consumer
properties:
- url: https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_RESTAPI.html
  type: Documentation
description: The ServiceNow Consumer API provides REST endpoints for retrieving and updating CSM consumer
  records. It supports managing individual consumer profiles and can generate new social media profile
  records when creating a consumer entry within the Customer Service Management application.