Salesforce Service Cloud APIs

Service Cloud Live Agent API

API for real-time chat and messaging with customers.

GitHub

Documentation

📖
Documentation
https://developer.salesforce.com/docs/atlas.en-us.live_agent_rest.meta/live_agent_rest/live_agent_rest_API_intro.htm
📖
APIReference
https://developer.salesforce.com/docs/atlas.en-us.live_agent_rest.meta/live_agent_rest/live_agent_rest_API_calls.htm

API entry from apis.yml

apis.yml Raw ↑ 
name: Service Cloud Live Agent API
description: API for real-time chat and messaging with customers.
humanUrl: https://developer.salesforce.com/docs/atlas.en-us.live_agent_rest.meta/live_agent_rest/
baseUrl: https://yourInstance.salesforce.com/chat/rest
tags:
- Chat
- Live-Agent
- Messaging
- Real-Time
properties:
- type: Documentation
  url: https://developer.salesforce.com/docs/atlas.en-us.live_agent_rest.meta/live_agent_rest/live_agent_rest_API_intro.htm
- type: APIReference
  url: https://developer.salesforce.com/docs/atlas.en-us.live_agent_rest.meta/live_agent_rest/live_agent_rest_API_calls.htm