Salesforce Service Cloud APIs

Service Cloud Einstein Bots API

API for building and managing AI-powered chatbots for customer service.

GitHub

Documentation

📖
Documentation
https://developer.salesforce.com/docs/atlas.en-us.bot_cookbook.meta/bot_cookbook/
📖
APIReference
https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_bot.htm

API entry from apis.yml

apis.yml Raw ↑ 
name: Service Cloud Einstein Bots API
description: API for building and managing AI-powered chatbots for customer service.
humanUrl: https://developer.salesforce.com/docs/service/einstein-bots
baseUrl: https://yourInstance.salesforce.com/services/data/v59.0/einstein/bots
tags:
- AI
- Automation
- Bots
- Chatbots
- Einstein
properties:
- type: Documentation
  url: https://developer.salesforce.com/docs/atlas.en-us.bot_cookbook.meta/bot_cookbook/
- type: APIReference
  url: https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_bot.htm