Salesforce Service Cloud APIs

Service Cloud Case Management API

Specialized API for managing support cases, case routing, and escalations.

GitHub

Documentation

📖
Documentation
https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_case.htm

Other Resources

🔗
Examples
https://developer.salesforce.com/docs/service/case-examples

API entry from apis.yml

apis.yml Raw ↑ 
name: Service Cloud Case Management API
description: Specialized API for managing support cases, case routing, and escalations.
humanUrl: https://developer.salesforce.com/docs/service/case-management
baseUrl: https://yourInstance.salesforce.com/services/data/v59.0/sobjects/Case
tags:
- Cases
- Escalation
- Routing
- Tickets
properties:
- type: Documentation
  url: https://developer.salesforce.com/docs/atlas.en-us.object_reference.meta/object_reference/sforce_api_objects_case.htm
- type: Examples
  url: https://developer.salesforce.com/docs/service/case-examples