Sendle

Sendle Tracking API

Retrieve all tracking events for a parcel by Sendle reference, or subscribe a parcel to webhook tracking updates. Webhooks deliver per-event JSON payloads to the account-level callback URL configured in the Sendle dashboard. Polling is rate-limited to 10 req/sec/IP; Sendle recommends webhooks over polling.

Sendle Tracking API is one of 5 APIs that Sendle publishes on the APIs.io network, described by a machine-readable OpenAPI specification and an AsyncAPI event-driven specification.

This API exposes 1 machine-runnable capability that can be deployed as REST, MCP, or Agent Skill surfaces via Naftiko and 1 JSON Schema definition.

Tagged areas include Tracking, Webhooks, and Events. The published artifact set on APIs.io includes API documentation, an OpenAPI specification, an AsyncAPI specification, 1 Naftiko capability spec, and 1 JSON Schema.

Documentation GitHub OpenAPI

OpenAPI Specification

openapi: 3.1.0
info:
  title: Sendle Tracking API
  version: "1.0"
  description: |
    Retrieve parcel tracking events and subscribe/unsubscribe a parcel from webhook tracking updates.
    Sendle delivers webhooks to a callback URL configured on the account.
  contact:
    name: Sendle API Support
    email: [email protected]
    url: https://developers.sendle.com
servers:
  - url: https://api.sendle.com/api
    description: Production
  - url: https://sandbox.sendle.com/api
    description: Sandbox
security:
  - basicAuth: []
tags:
  - name: Tracking
    description: Parcel tracking and webhook subscriptions
paths:
  /parcels/{ref}/tracking:
    get:
      operationId: trackParcel
      summary: Track A Parcel
      tags: [Tracking]
      description: Returns tracking details for the given parcel. Limit to 10 requests/second per IP.
      parameters:
        - name: ref
          in: path
          required: true
          schema: { type: string }
          description: Sendle reference (alphanumeric, 6+ chars, begins with "S").
      responses:
        '200':
          description: Tracking details
          content:
            application/json:
              schema: { $ref: '#/components/schemas/Tracking' }
        '404':
          description: Parcel not found
        '429':
          description: Rate limit exceeded
  /parcels/{ref}/tracking/subscribe:
    post:
      operationId: subscribeToTrackingEvents
      summary: Subscribe To Tracking Events
      tags: [Tracking]
      description: Subscribe to webhook tracking events for a parcel. A callback URL must be configured in the account Settings -> API page before subscribing.
      parameters:
        - name: ref
          in: path
          required: true
          schema: { type: string }
      responses:
        '200':
          description: Existing tracking events at the time of subscription
          content:
            application/json:
              schema: { $ref: '#/components/schemas/Tracking' }
        '422':
          description: No callback URL configured on the account
    delete:
      operationId: unsubscribeFromTrackingEvents
      summary: Unsubscribe From Tracking Events
      tags: [Tracking]
      description: Stop receiving webhooks for the given parcel.
      parameters:
        - name: ref
          in: path
          required: true
          schema: { type: string }
      responses:
        '204':
          description: Unsubscribed
components:
  securitySchemes:
    basicAuth:
      type: http
      scheme: basic
  schemas:
    Tracking:
      type: object
      properties:
        state: { type: string }
        status:
          type: object
          properties:
            description: { type: string }
            last_changed_at: { type: string }
        origin:
          type: object
          properties:
            country: { type: string }
        destination:
          type: object
          properties:
            country: { type: string }
        scheduling:
          type: object
          properties:
            pickup_date: { type: string, format: date, nullable: true }
            picked_up_on: { type: string, format: date, nullable: true }
            delivered_on: { type: string, format: date, nullable: true }
            estimated_delivery_date_minimum: { type: string, format: date, nullable: true }
            estimated_delivery_date_maximum: { type: string, format: date, nullable: true }
        tracking_events:
          type: array
          items: { $ref: '#/components/schemas/TrackingEvent' }
    TrackingEvent:
      type: object
      properties:
        event_type:
          type: string
          enum:
            - Pickup Attempted
            - Pickup
            - Drop Off
            - Dropped Off
            - Info
            - In Transit
            - Out for Delivery
            - Delivery Attempted
            - Delivered
            - Local Delivery
            - Card Left
            - Left with Agent
            - Damaged
            - Unable to Deliver
            - Expired
        scan_time: { type: string, format: date-time }
        local_scan_time: { type: string }
        display_time: { type: string }
        description: { type: string }
        location: { type: string }
        location_data:
          type: object
          properties:
            suburb: { type: string, nullable: true }
            state: { type: string, nullable: true }
            postcode: { type: string, nullable: true }
            country: { type: string, nullable: true }
        origin_location: { type: string }
        destination_location: { type: string }
        reason: { type: string }
        requester: { type: string }

Sendle Tracking API

Documentation

Specifications

Schemas & Data

Other Resources

OpenAPI Specification