SAP Sales and Distribution (SD)
Customer Return API

Create, read, update, and delete customer returns in SAP S/4HANA. Supports integration with customer return processing including SAP Advanced Returns Management using deep insert requests.
Documentation GitHub OpenAPI
OpenAPI Specification

openapi: 3.1.0
info:
  title: SAP Sales and Distribution (SD) SAP Customer Return API
  description: >-
    Create, read, update, and delete customer returns in SAP S/4HANA. This
    OData service (API_CUSTOMER_RETURN_SRV) supports integration with customer
    return processing including SAP Advanced Returns Management using deep
    insert requests. Customer returns initiate the reverse logistics process
    for returned goods.
  version: 1.0.0
  contact:
    name: SAP Support
    url: https://support.sap.com
  license:
    name: SAP Developer License
    url: https://www.sap.com/about/agreements/product-use-and-support-terms.html
servers:
  - url: https://sandbox.api.sap.com/s4hanacloud/sap/opu/odata/sap/API_CUSTOMER_RETURN_SRV
    description: SAP S/4HANA Cloud Sandbox
  - url: https://{host}:{port}/sap/opu/odata/sap/API_CUSTOMER_RETURN_SRV
    description: SAP S/4HANA On-Premise
    variables:
      host:
        default: localhost
      port:
        default: '443'
security:
  - basicAuth: []
  - oauth2: []
tags:
  - name: Customer Return
    description: Operations on customer return header (A_CustomerReturn)
  - name: Customer Return Item
    description: Operations on customer return items (A_CustomerReturnItem)
paths:
  /A_CustomerReturn:
    get:
      operationId: listCustomerReturns
      summary: Retrieve a list of customer returns
      description: >-
        Returns a collection of customer return headers. Supports filtering
        by return type, date, customer, and processing status.
      tags:
        - Customer Return
      parameters:
        - $ref: '#/components/parameters/top'
        - $ref: '#/components/parameters/skip'
        - $ref: '#/components/parameters/filter'
        - $ref: '#/components/parameters/orderby'
        - $ref: '#/components/parameters/select'
        - $ref: '#/components/parameters/expand'
        - $ref: '#/components/parameters/inlinecount'
      responses:
        '200':
          description: Successfully retrieved customer returns
          content:
            application/json:
              schema:
                type: object
                properties:
                  d:
                    type: object
                    properties:
                      results:
                        type: array
                        items:
                          $ref: '#/components/schemas/CustomerReturn'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '500':
          $ref: '#/components/responses/InternalServerError'
    post:
      operationId: createCustomerReturn
      summary: Create a new customer return
      description: >-
        Creates a new customer return using deep insert with items, partners,
        and pricing elements. Can reference an original sales order.
      tags:
        - Customer Return
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CustomerReturnCreate'
      responses:
        '201':
          description: Customer return successfully created
          content:
            application/json:
              schema:
                type: object
                properties:
                  d:
                    $ref: '#/components/schemas/CustomerReturn'
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '500':
          $ref: '#/components/responses/InternalServerError'
  /A_CustomerReturn('{CustomerReturn}'):
    get:
      operationId: getCustomerReturn
      summary: Retrieve a single customer return
      description: >-
        Returns a single customer return by its document number.
      tags:
        - Customer Return
      parameters:
        - name: CustomerReturn
          in: path
          required: true
          description: Customer return number (10 characters)
          schema:
            type: string
            maxLength: 10
        - $ref: '#/components/parameters/select'
        - $ref: '#/components/parameters/expand'
      responses:
        '200':
          description: Successfully retrieved the customer return
          content:
            application/json:
              schema:
                type: object
                properties:
                  d:
                    $ref: '#/components/schemas/CustomerReturn'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
        '500':
          $ref: '#/components/responses/InternalServerError'
    patch:
      operationId: updateCustomerReturn
      summary: Update a customer return
      description: >-
        Updates an existing customer return header.
      tags:
        - Customer Return
      parameters:
        - name: CustomerReturn
          in: path
          required: true
          description: Customer return number
          schema:
            type: string
            maxLength: 10
        - $ref: '#/components/parameters/ifMatch'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CustomerReturnUpdate'
      responses:
        '204':
          description: Customer return successfully updated
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
        '500':
          $ref: '#/components/responses/InternalServerError'
    delete:
      operationId: deleteCustomerReturn
      summary: Delete a customer return
      description: >-
        Deletes an existing customer return.
      tags:
        - Customer Return
      parameters:
        - name: CustomerReturn
          in: path
          required: true
          description: Customer return number
          schema:
            type: string
            maxLength: 10
        - $ref: '#/components/parameters/ifMatch'
      responses:
        '204':
          description: Customer return successfully deleted
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
        '500':
          $ref: '#/components/responses/InternalServerError'
  /A_CustomerReturn('{CustomerReturn}')/to_Item:
    get:
      operationId: listCustomerReturnItems
      summary: Retrieve items for a customer return
      description: >-
        Returns a collection of line items for the specified customer return.
      tags:
        - Customer Return Item
      parameters:
        - name: CustomerReturn
          in: path
          required: true
          description: Customer return number
          schema:
            type: string
            maxLength: 10
        - $ref: '#/components/parameters/top'
        - $ref: '#/components/parameters/skip'
        - $ref: '#/components/parameters/select'
      responses:
        '200':
          description: Successfully retrieved return items
          content:
            application/json:
              schema:
                type: object
                properties:
                  d:
                    type: object
                    properties:
                      results:
                        type: array
                        items:
                          $ref: '#/components/schemas/CustomerReturnItem'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
        '500':
          $ref: '#/components/responses/InternalServerError'
components:
  securitySchemes:
    basicAuth:
      type: http
      scheme: basic
    oauth2:
      type: oauth2
      flows:
        clientCredentials:
          tokenUrl: https://{tenant}.authentication.{landscape}.hana.ondemand.com/oauth/token
          scopes:
            API_CUSTOMER_RETURN_SRV: Access to Customer Return API
  parameters:
    top:
      name: $top
      in: query
      schema:
        type: integer
        minimum: 0
    skip:
      name: $skip
      in: query
      schema:
        type: integer
        minimum: 0
    filter:
      name: $filter
      in: query
      schema:
        type: string
    orderby:
      name: $orderby
      in: query
      schema:
        type: string
    select:
      name: $select
      in: query
      schema:
        type: string
    expand:
      name: $expand
      in: query
      schema:
        type: string
    inlinecount:
      name: $inlinecount
      in: query
      schema:
        type: string
        enum:
          - allpages
          - none
    ifMatch:
      name: If-Match
      in: header
      required: true
      schema:
        type: string
  schemas:
    CustomerReturn:
      type: object
      description: Customer return header entity (A_CustomerReturn)
      properties:
        CustomerReturn:
          type: string
          maxLength: 10
          description: Customer return number
        CustomerReturnType:
          type: string
          maxLength: 4
          description: Sales document type
        SalesOrganization:
          type: string
          maxLength: 4
          description: Sales organization
        DistributionChannel:
          type: string
          maxLength: 2
          description: Distribution channel
        OrganizationDivision:
          type: string
          maxLength: 2
          description: Division
        SoldToParty:
          type: string
          maxLength: 10
          description: Sold-to party
        CreationDate:
          type: string
          format: date
          description: Creation date
        CustomerReturnDate:
          type: string
          format: date
          description: Document date
        TotalNetAmount:
          type: string
          description: Net value in document currency
        TransactionCurrency:
          type: string
          maxLength: 5
          description: Document currency
        SDDocumentReason:
          type: string
          maxLength: 3
          description: Return reason
        PurchaseOrderByCustomer:
          type: string
          maxLength: 35
          description: Customer reference
        OverallSDProcessStatus:
          type: string
          maxLength: 1
          description: Overall processing status
        OverallDeliveryStatus:
          type: string
          maxLength: 1
          description: Delivery status
        OverallBillingStatus:
          type: string
          maxLength: 1
          description: Billing status
    CustomerReturnCreate:
      type: object
      required:
        - CustomerReturnType
        - SalesOrganization
        - DistributionChannel
        - OrganizationDivision
      properties:
        CustomerReturnType:
          type: string
          maxLength: 4
        SalesOrganization:
          type: string
          maxLength: 4
        DistributionChannel:
          type: string
          maxLength: 2
        OrganizationDivision:
          type: string
          maxLength: 2
        SoldToParty:
          type: string
          maxLength: 10
        CustomerReturnDate:
          type: string
          format: date
        SDDocumentReason:
          type: string
          maxLength: 3
        to_Item:
          type: object
          properties:
            results:
              type: array
              items:
                $ref: '#/components/schemas/CustomerReturnItemCreate'
    CustomerReturnUpdate:
      type: object
      properties:
        PurchaseOrderByCustomer:
          type: string
          maxLength: 35
        SDDocumentReason:
          type: string
          maxLength: 3
    CustomerReturnItem:
      type: object
      description: Customer return item entity (A_CustomerReturnItem)
      properties:
        CustomerReturn:
          type: string
          maxLength: 10
          description: Customer return number
        CustomerReturnItem:
          type: string
          maxLength: 6
          description: Item number
        CustomerReturnItemCategory:
          type: string
          maxLength: 4
          description: Item category
        Material:
          type: string
          maxLength: 40
          description: Material number
        RequestedQuantity:
          type: string
          description: Return quantity
        RequestedQuantityUnit:
          type: string
          maxLength: 3
          description: Sales unit
        NetAmount:
          type: string
          description: Net value
        TransactionCurrency:
          type: string
          maxLength: 5
          description: Document currency
        Plant:
          type: string
          maxLength: 4
          description: Plant
        ReferenceSDDocument:
          type: string
          maxLength: 10
          description: Reference sales order
        ReferenceSDDocumentItem:
          type: string
          maxLength: 6
          description: Reference sales order item
        ReturnReason:
          type: string
          maxLength: 4
          description: Return reason at item level
    CustomerReturnItemCreate:
      type: object
      properties:
        Material:
          type: string
          maxLength: 40
        RequestedQuantity:
          type: string
        RequestedQuantityUnit:
          type: string
          maxLength: 3
        Plant:
          type: string
          maxLength: 4
        ReferenceSDDocument:
          type: string
          maxLength: 10
        ReferenceSDDocumentItem:
          type: string
          maxLength: 6
    Error:
      type: object
      properties:
        error:
          type: object
          properties:
            code:
              type: string
            message:
              type: object
              properties:
                lang:
                  type: string
                value:
                  type: string
  responses:
    BadRequest:
      description: Bad request
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    Unauthorized:
      description: Authentication required
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    NotFound:
      description: Resource not found
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    InternalServerError:
      description: Internal server error
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
Customer Return API

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OpenAPI Specification
