Salesforce Service Cloud

Service Cloud Voice for Partner Telephony API

Developer API for connecting third-party telephony systems to Service Cloud Voice, including the Connector API for passing information between contact center platforms and Salesforce.

GitHub

Documentation

📖
Documentation
https://developer.salesforce.com/docs/atlas.en-us.voice_pt_developer_guide.meta/voice_pt_developer_guide/voice_pt_dev_guide.htm
📖
GettingStarted
https://developer.salesforce.com/docs/atlas.en-us.voice_pt_developer_guide.meta/voice_pt_developer_guide/voice_pt_connector_api_get_started.htm

API entry from apis.yml

apis.yml Raw ↑ 
name: Service Cloud Voice for Partner Telephony API
description: Developer API for connecting third-party telephony systems to Service Cloud Voice, including
  the Connector API for passing information between contact center platforms and Salesforce.
image: https://www.salesforce.com/content/dam/web/en_us/www/images/service/service-cloud-logo.png
humanURL: https://developer.salesforce.com/docs/atlas.en-us.voice_pt_developer_guide.meta/voice_pt_developer_guide/voice_pt_dev_guide.htm
baseURL: https://yourInstance.salesforce.com/services/data/v59.0/
tags:
- Connector
- Integration
- Partner Telephony
- Voice
properties:
- type: Documentation
  url: https://developer.salesforce.com/docs/atlas.en-us.voice_pt_developer_guide.meta/voice_pt_developer_guide/voice_pt_dev_guide.htm
- type: GettingStarted
  url: https://developer.salesforce.com/docs/atlas.en-us.voice_pt_developer_guide.meta/voice_pt_developer_guide/voice_pt_connector_api_get_started.htm