RingCentral

RingCentral Contact Center API

The RingCentral Contact Center (RingCX) API provides programmatic access to omnichannel contact-center capabilities including agent state, queues, routing, real-time and historical reporting, and skills-based agent assignment.

GitHub

Other Resources

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API Reference
https://developers.ringcentral.com/api-reference/Contact-Center

API entry from apis.yml

apis.yml Raw ↑ 
aid: ringcentral:ringcentral-contact-center-api
name: RingCentral Contact Center API
tags:
- Contact Center
- CCaaS
- Agents
- Routing
properties:
- url: https://developers.ringcentral.com/api-reference/Contact-Center
  type: API Reference
description: The RingCentral Contact Center (RingCX) API provides programmatic access to omnichannel contact-center
  capabilities including agent state, queues, routing, real-time and historical reporting, and skills-based
  agent assignment.