Microsoft Dynamics 365 Dynamics 365 Customer Service API API for managing customer service cases, knowledge articles, queues, and service level agreements. Documentation GitHub OpenAPI Documentation 📖 Documentation https://docs.microsoft.com/dynamics365/customer-service/developer/developer-guide Specifications ⚙ OpenAPI https://[org].api.crm.dynamics.com/api/data/v9.2/$metadata Other Resources 🔗 Webhooks https://docs.microsoft.com/powerapps/developer/data-platform/use-webhooks