Gorgias Webhooks

Outbound webhook surface delivered through Gorgias HTTP Integrations. When configured triggers fire on a Gorgias account, Gorgias sends an HTTP request to the URL set on the TicketHttpIntegration, with the request URL, headers, and body rendered from a Jinja-style template that exposes the related ticket, message, and customer context. Supported triggers include ticket-created, ticket-updated, ticket-status-updated, ticket-assignment-updated, ticket-handed-over, ticket-self-unsnoozed, ticket-message-created, and ticket-message-failed.