Gong Settings API

openapi: 3.1.0
info:
  title: Gong Settings API
  description: >-
    The Gong Settings API provides endpoints to retrieve scorecard
    configurations, tracker details, and list all company workspaces, enabling
    programmatic access to organizational settings and evaluation frameworks.
  version: 2.0.0
  contact:
    name: Gong
    url: https://www.gong.io
    email: [email protected]
  license:
    name: Proprietary
    url: https://www.gong.io/terms-of-service/
  termsOfService: https://www.gong.io/terms-of-service/
servers:
  - url: https://api.gong.io/v2
    description: Gong API v2 Production Server
security:
  - basicAuth: []
  - bearerAuth: []
tags:
  - name: Scorecards
    description: Operations for retrieving scorecard configurations
  - name: Trackers
    description: Operations for retrieving tracker configurations
  - name: Workspaces
    description: Operations for managing workspaces
paths:
  /settings/scorecards:
    get:
      operationId: listScorecards
      summary: Gong Retrieve scorecards
      description: >-
        Retrieves all scorecard configurations defined in the Gong account,
        including their questions, scoring criteria, and associated metadata.
      tags:
        - Scorecards
      responses:
        '200':
          description: Successful response containing scorecard configurations.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ScorecardsResponse'
        '401':
          description: Unauthorized - invalid or missing authentication credentials.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '429':
          description: Rate limit exceeded.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
  /settings/trackers:
    get:
      operationId: listTrackers
      summary: Gong Retrieve trackers
      description: >-
        Retrieves all tracker configurations defined in the Gong account.
        Trackers are keywords and phrases that Gong identifies during call
        transcription and analysis.
      tags:
        - Trackers
      parameters:
        - name: workspaceId
          in: query
          required: false
          description: Optional workspace ID to filter trackers by workspace.
          schema:
            type: string
      responses:
        '200':
          description: Successful response containing tracker configurations.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/TrackersResponse'
        '401':
          description: Unauthorized - invalid or missing authentication credentials.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '429':
          description: Rate limit exceeded.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
  /workspaces:
    get:
      operationId: listWorkspaces
      summary: Gong List company workspaces
      description: >-
        Retrieves a list of all workspaces configured in the Gong account.
        Workspaces are used to organize and segment data within the platform.
      tags:
        - Workspaces
      responses:
        '200':
          description: Successful response containing a list of workspaces.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/WorkspacesResponse'
        '401':
          description: Unauthorized - invalid or missing authentication credentials.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '429':
          description: Rate limit exceeded.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
components:
  securitySchemes:
    basicAuth:
      type: http
      scheme: basic
      description: >-
        Basic authentication using your Gong API access key and secret. Format:
        base64(access_key:access_secret).
    bearerAuth:
      type: http
      scheme: bearer
      description: OAuth 2.0 Bearer token authentication.
  schemas:
    ScorecardsResponse:
      type: object
      properties:
        requestId:
          type: string
          description: A unique identifier for the request.
        scorecards:
          type: array
          items:
            $ref: '#/components/schemas/Scorecard'
          description: List of scorecard configurations.
    Scorecard:
      type: object
      properties:
        scorecardId:
          type: string
          description: Unique identifier for the scorecard.
        scorecardName:
          type: string
          description: Name of the scorecard.
        enabled:
          type: boolean
          description: Whether the scorecard is currently enabled.
        workspaceId:
          type: string
          description: The workspace the scorecard belongs to.
        created:
          type: string
          format: date-time
          description: When the scorecard was created.
        updated:
          type: string
          format: date-time
          description: When the scorecard was last updated.
        questions:
          type: array
          items:
            $ref: '#/components/schemas/ScorecardQuestion'
          description: List of questions in the scorecard.
    ScorecardQuestion:
      type: object
      properties:
        questionId:
          type: string
          description: Unique identifier for the question.
        questionText:
          type: string
          description: The question text.
        questionType:
          type: string
          enum:
            - YesNo
            - Scale
            - FreeText
            - SingleChoice
            - MultipleChoice
          description: The type of question.
        isRequired:
          type: boolean
          description: Whether the question requires an answer.
        options:
          type: array
          items:
            type: object
            properties:
              value:
                type: string
              label:
                type: string
          description: Available answer options (for choice-type questions).
    TrackersResponse:
      type: object
      properties:
        requestId:
          type: string
          description: A unique identifier for the request.
        trackers:
          type: array
          items:
            $ref: '#/components/schemas/Tracker'
          description: List of tracker configurations.
    Tracker:
      type: object
      properties:
        trackerId:
          type: string
          description: Unique identifier for the tracker.
        trackerName:
          type: string
          description: Name of the tracker.
        keywords:
          type: array
          items:
            type: object
            properties:
              keyword:
                type: string
                description: The keyword or phrase to track.
              tag:
                type: string
                description: Optional tag for the keyword.
          description: Keywords and phrases being tracked.
        workspaceId:
          type: string
          description: The workspace the tracker belongs to.
        created:
          type: string
          format: date-time
          description: When the tracker was created.
        updated:
          type: string
          format: date-time
          description: When the tracker was last updated.
    WorkspacesResponse:
      type: object
      properties:
        requestId:
          type: string
          description: A unique identifier for the request.
        workspaces:
          type: array
          items:
            $ref: '#/components/schemas/Workspace'
          description: List of workspace objects.
    Workspace:
      type: object
      properties:
        id:
          type: string
          description: Unique identifier for the workspace.
        name:
          type: string
          description: Name of the workspace.
        description:
          type: string
          description: Description of the workspace.
    ErrorResponse:
      type: object
      properties:
        requestId:
          type: string
          description: A unique identifier for the request.
        errors:
          type: array
          items:
            type: string
          description: List of error messages.