Gong Data Privacy API

The Gong Data Privacy API provides data protection capabilities including finding references to email addresses and phone numbers, and purging associated data to support compliance with privacy regulations.

OpenAPI Specification

gong-data-privacy-openapi.yml Raw ↑
openapi: 3.1.0
info:
  title: Gong Data Privacy API
  description: >-
    The Gong Data Privacy API provides data protection capabilities including
    finding references to email addresses and phone numbers, and purging
    associated data to support compliance with privacy regulations such as GDPR
    and CCPA.
  version: 2.0.0
  contact:
    name: Gong
    url: https://www.gong.io
    email: [email protected]
  license:
    name: Proprietary
    url: https://www.gong.io/terms-of-service/
  termsOfService: https://www.gong.io/terms-of-service/
servers:
  - url: https://api.gong.io/v2
    description: Gong API v2 Production Server
security:
  - basicAuth: []
  - bearerAuth: []
tags:
  - name: Data Privacy
    description: Operations for data privacy management and compliance
paths:
  /data-privacy/email-references:
    get:
      operationId: retrieveEmailReferences
      summary: Gong Retrieve email address references
      description: >-
        Retrieves all references to a specified email address across the Gong
        platform, including calls, meetings, and other records. Used to fulfill
        data subject access requests under privacy regulations.
      tags:
        - Data Privacy
      parameters:
        - name: emailAddress
          in: query
          required: true
          description: The email address to search for references.
          schema:
            type: string
            format: email
      responses:
        '200':
          description: >-
            Successful response containing all references to the email address.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/EmailReferencesResponse'
        '400':
          description: Bad request due to invalid email address format.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '401':
          description: Unauthorized - invalid or missing authentication credentials.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '429':
          description: Rate limit exceeded.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
  /data-privacy/phone-references:
    get:
      operationId: retrievePhoneReferences
      summary: Gong Retrieve phone number references
      description: >-
        Retrieves all references to a specified phone number across the Gong
        platform, including calls, meetings, and other records. Used to fulfill
        data subject access requests under privacy regulations.
      tags:
        - Data Privacy
      parameters:
        - name: phoneNumber
          in: query
          required: true
          description: The phone number to search for references.
          schema:
            type: string
      responses:
        '200':
          description: >-
            Successful response containing all references to the phone number.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/PhoneReferencesResponse'
        '400':
          description: Bad request due to invalid phone number format.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '401':
          description: Unauthorized - invalid or missing authentication credentials.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '429':
          description: Rate limit exceeded.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
  /data-privacy/email-delete:
    post:
      operationId: deleteEmailAddressData
      summary: Gong Delete email address and associated data
      description: >-
        Purges all data associated with the specified email address from the Gong
        platform, including call records, transcripts, and user data. This
        operation is irreversible and supports compliance with data erasure
        requests under GDPR and similar regulations.
      tags:
        - Data Privacy
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/EmailDeleteRequest'
      responses:
        '200':
          description: Data deletion request accepted and being processed.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DataDeletionResponse'
        '400':
          description: Bad request due to invalid email address.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '401':
          description: Unauthorized - invalid or missing authentication credentials.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '429':
          description: Rate limit exceeded.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
  /data-privacy/phone-delete:
    post:
      operationId: deletePhoneNumberData
      summary: Gong Delete phone number and associated data
      description: >-
        Purges all data associated with the specified phone number from the Gong
        platform, including call records and transcripts. This operation is
        irreversible and supports compliance with data erasure requests under
        GDPR and similar regulations.
      tags:
        - Data Privacy
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/PhoneDeleteRequest'
      responses:
        '200':
          description: Data deletion request accepted and being processed.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DataDeletionResponse'
        '400':
          description: Bad request due to invalid phone number.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '401':
          description: Unauthorized - invalid or missing authentication credentials.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '429':
          description: Rate limit exceeded.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
components:
  securitySchemes:
    basicAuth:
      type: http
      scheme: basic
      description: >-
        Basic authentication using your Gong API access key and secret. Format:
        base64(access_key:access_secret).
    bearerAuth:
      type: http
      scheme: bearer
      description: OAuth 2.0 Bearer token authentication.
  schemas:
    EmailReferencesResponse:
      type: object
      properties:
        requestId:
          type: string
          description: A unique identifier for the request.
        emailAddress:
          type: string
          format: email
          description: The email address that was searched.
        references:
          type: array
          items:
            $ref: '#/components/schemas/DataReference'
          description: List of references to the email address.
    PhoneReferencesResponse:
      type: object
      properties:
        requestId:
          type: string
          description: A unique identifier for the request.
        phoneNumber:
          type: string
          description: The phone number that was searched.
        references:
          type: array
          items:
            $ref: '#/components/schemas/DataReference'
          description: List of references to the phone number.
    DataReference:
      type: object
      properties:
        type:
          type: string
          enum:
            - Call
            - Meeting
            - Email
            - EngageFlow
            - User
          description: The type of record containing the reference.
        id:
          type: string
          description: The unique identifier of the record.
        date:
          type: string
          format: date-time
          description: Date associated with the reference.
        details:
          type: string
          description: Additional details about the reference.
    EmailDeleteRequest:
      type: object
      required:
        - emailAddress
      properties:
        emailAddress:
          type: string
          format: email
          description: >-
            The email address whose associated data should be deleted.
    PhoneDeleteRequest:
      type: object
      required:
        - phoneNumber
      properties:
        phoneNumber:
          type: string
          description: >-
            The phone number whose associated data should be deleted.
    DataDeletionResponse:
      type: object
      properties:
        requestId:
          type: string
          description: A unique identifier for the request.
        status:
          type: string
          enum:
            - Accepted
            - Processing
            - Complete
          description: Status of the deletion request.
    ErrorResponse:
      type: object
      properties:
        requestId:
          type: string
          description: A unique identifier for the request.
        errors:
          type: array
          items:
            type: string
          description: List of error messages.