Global Relay Voice Archiving API

The Global Relay Voice Archiving API provides a RESTful interface to capture and archive audio and video recordings, including call recordings and meeting recordings, into the Global Relay Archive. The API ensures all voice and video communications are securely preserved for compliance. The maximum data payload per request is 3.5MB excluding file attachments.

OpenAPI Specification

global-relay-voice-archiving-api-openapi.yml Raw ↑
openapi: 3.0.3
info:
  title: Global Relay Voice Archiving API
  description: >-
    The Global Relay Voice Archiving API provides a RESTful interface to capture
    and archive audio and video files, including call recordings and meeting
    recordings, into the Global Relay Archive. The API ensures all voice and
    video communications are securely preserved for compliance and regulatory
    requirements. Authentication uses the Client Credentials OAuth 2.0 grant
    type with Bearer tokens. The maximum data payload per request is 3.5MB
    excluding file attachments.
  version: 2.0.0
  contact:
    name: Global Relay
    url: https://developers.globalrelay.com/api/voice-archiving-api/
  license:
    name: Proprietary
    url: https://www.globalrelay.com/legal/
servers:
  - url: https://voice.api.globalrelay.com/v2
    description: Production server
security:
  - BearerAuth: []
paths:
  /voice:
    post:
      operationId: archiveVoiceRecord
      summary: Global Relay Archive a voice or video recording
      description: >-
        Archives a voice or video call recording to the Global Relay Archive.
        Each request must include a unique requestId (UUID). Audio and video
        files must be uploaded via the /files endpoint before being referenced
        in this request. The maximum data payload is 3.5MB excluding file
        attachments.
      tags:
        - Voice
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/VoiceRequest'
      responses:
        '200':
          description: Voice record archived successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/VoiceResponse'
        '400':
          description: Bad request - invalid voice data
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '401':
          description: Unauthorized - invalid or expired access token
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '429':
          description: Rate limit exceeded
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
  /files:
    post:
      operationId: uploadVoiceFile
      summary: Global Relay Upload a voice or video file
      description: >-
        Uploads an audio or video file to be referenced in a voice archive
        request. Files must be uploaded before they are referenced in a /voice
        request.
      tags:
        - Files
      requestBody:
        required: true
        content:
          multipart/form-data:
            schema:
              $ref: '#/components/schemas/FileUploadRequest'
      responses:
        '200':
          description: File uploaded successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/FileResponse'
        '400':
          description: Bad request - invalid file data
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '401':
          description: Unauthorized - invalid or expired access token
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '429':
          description: Rate limit exceeded
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
components:
  securitySchemes:
    BearerAuth:
      type: http
      scheme: bearer
      bearerFormat: JWT
      description: >-
        OAuth 2.0 Client Credentials grant. Obtain a token from
        https://iam-oauth2.globalrelay.com/oauth2/token with
        grant_type=client_credentials and scope=openid voice.
  schemas:
    VoiceRequest:
      type: object
      required:
        - requestId
        - voiceRecord
      properties:
        requestId:
          type: string
          format: uuid
          description: Unique identifier for this API request
        voiceRecord:
          $ref: '#/components/schemas/VoiceRecord'
    VoiceRecord:
      type: object
      required:
        - callId
        - callType
        - startTime
        - endTime
        - participants
      properties:
        callId:
          type: string
          description: Unique identifier for the call or meeting
        callType:
          type: string
          description: Type of voice/video communication
          enum:
            - VoiceCall
            - VideoCall
            - Conference
            - Meeting
            - Webinar
        title:
          type: string
          description: Title or subject of the call or meeting
        startTime:
          type: string
          format: date-time
          description: Start time of the call in ISO 8601 format
        endTime:
          type: string
          format: date-time
          description: End time of the call in ISO 8601 format
        duration:
          type: integer
          description: Duration in seconds
        participants:
          type: array
          items:
            $ref: '#/components/schemas/Participant'
        fileIds:
          type: array
          items:
            type: string
          description: IDs of audio/video files uploaded via /files endpoint
        transcript:
          type: string
          description: Text transcript of the call if available
    Participant:
      type: object
      required:
        - participantId
        - displayName
      properties:
        participantId:
          type: string
          description: Unique identifier for the participant
        displayName:
          type: string
          description: Display name of the participant
        email:
          type: string
          format: email
          description: Email address of the participant
        role:
          type: string
          description: Role in the call
          enum:
            - Host
            - Presenter
            - Attendee
            - Caller
            - Callee
    VoiceResponse:
      type: object
      properties:
        requestId:
          type: string
          format: uuid
        status:
          type: string
          description: Status of the archive request
        callId:
          type: string
          description: ID of the archived voice record
    FileUploadRequest:
      type: object
      required:
        - file
        - fileId
      properties:
        file:
          type: string
          format: binary
          description: The audio or video file to upload
        fileId:
          type: string
          description: Unique identifier for the file
        fileName:
          type: string
          description: Original filename
        contentType:
          type: string
          description: MIME type of the file (e.g., audio/wav, video/mp4)
    FileResponse:
      type: object
      properties:
        fileId:
          type: string
          description: ID of the uploaded file
        status:
          type: string
          description: Status of the file upload
    ErrorResponse:
      type: object
      properties:
        error:
          type: string
          description: Error code
        message:
          type: string
          description: Human-readable error message
        requestId:
          type: string
          format: uuid
          description: Request ID for troubleshooting
tags:
  - name: Files
    description: Endpoints for uploading audio and video files
  - name: Voice
    description: Endpoints for archiving voice and video recordings