Global Relay Conversation Archiving API

The Global Relay Conversation Archiving API provides a RESTful interface to seamlessly integrate messaging platforms with the Global Relay Archive. It enables secure capture and preservation of one-to-one or multi-party conversations, including text messages, file attachments, reactions, edits, and deletions. The API uses OAuth 2.0 Client Credentials authentication and is rate limited to 1000 requests per minute for conversations and 100 per minute for files.

OpenAPI Specification

global-relay-conversation-archiving-api-openapi.yml Raw ↑
openapi: 3.0.3
info:
  title: Global Relay Conversation Archiving API
  description: >-
    The Global Relay Conversation Archiving API provides a RESTful interface to
    seamlessly integrate messaging platforms with the Global Relay Archive. It
    enables secure capture and preservation of one-to-one or multi-party
    conversations, including text messages, file attachments, reactions, edits,
    and deletions. The API supports all conversation events and provides
    guardrails and flexibility to efficiently automate the archiving process and
    meet compliance requirements. Authentication uses the Client Credentials
    OAuth 2.0 grant type with Bearer tokens.
  version: 2.0.0
  contact:
    name: Global Relay
    url: https://developers.globalrelay.com/api/conversation-archiving-api/
  license:
    name: Proprietary
    url: https://www.globalrelay.com/legal/
servers:
  - url: https://conversations.api.globalrelay.com/v2
    description: Production server
security:
  - BearerAuth: []
paths:
  /conversations:
    post:
      operationId: archiveConversation
      summary: Global Relay Archive a conversation
      description: >-
        Archives a conversation to the Global Relay Archive. Each request must
        include a unique requestId (UUID). Conversations can include messages,
        replies, reactions, edits, deletions, participant joins/leaves, and file
        transfer events. File attachments must be uploaded via the /files
        endpoint before being referenced here. Rate limited to 1000 requests
        per minute.
      tags:
        - Conversations
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/ConversationRequest'
      responses:
        '200':
          description: Conversation archived successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ConversationResponse'
        '400':
          description: Bad request - invalid conversation data
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '401':
          description: Unauthorized - invalid or expired access token
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '429':
          description: Rate limit exceeded - max 1000 requests per minute
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
  /files:
    post:
      operationId: uploadFile
      summary: Global Relay Upload a file attachment
      description: >-
        Uploads a file attachment to be referenced in a conversation archive
        request. Files must be uploaded before they are referenced in a
        /conversations request with the File_transfer eventType. Rate limited
        to 100 requests per minute.
      tags:
        - Files
      requestBody:
        required: true
        content:
          multipart/form-data:
            schema:
              $ref: '#/components/schemas/FileUploadRequest'
      responses:
        '200':
          description: File uploaded successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/FileResponse'
        '400':
          description: Bad request - invalid file data
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '401':
          description: Unauthorized - invalid or expired access token
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '429':
          description: Rate limit exceeded - max 100 requests per minute
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
components:
  securitySchemes:
    BearerAuth:
      type: http
      scheme: bearer
      bearerFormat: JWT
      description: >-
        OAuth 2.0 Client Credentials grant. Obtain a token from
        https://iam-oauth2.globalrelay.com/oauth2/token with
        grant_type=client_credentials and scope=openid conversation.
  schemas:
    ConversationRequest:
      type: object
      required:
        - requestId
        - conversation
      properties:
        requestId:
          type: string
          format: uuid
          description: Unique identifier for this API request
        conversation:
          $ref: '#/components/schemas/Conversation'
    Conversation:
      type: object
      required:
        - conversationId
        - channelType
        - events
      properties:
        conversationId:
          type: string
          description: Unique identifier for the conversation
        channelType:
          type: string
          description: The type of messaging channel
          enum:
            - IM
            - GroupChat
            - Channel
            - SMS
            - MMS
            - Other
        title:
          type: string
          description: Title or subject of the conversation
        participants:
          type: array
          items:
            $ref: '#/components/schemas/Participant'
        events:
          type: array
          items:
            $ref: '#/components/schemas/Event'
    Participant:
      type: object
      required:
        - participantId
        - displayName
      properties:
        participantId:
          type: string
          description: Unique identifier for the participant
        displayName:
          type: string
          description: Display name of the participant
        email:
          type: string
          format: email
          description: Email address of the participant
    Event:
      type: object
      required:
        - eventType
        - timestamp
      properties:
        eventType:
          type: string
          description: Type of conversation event
          enum:
            - Message
            - Reply
            - Reaction
            - Edit
            - Delete
            - File_transfer
            - Participant_join
            - Participant_leave
            - Call_start
            - Call_end
        timestamp:
          type: string
          format: date-time
          description: Timestamp of the event in ISO 8601 format
        sender:
          $ref: '#/components/schemas/Participant'
        body:
          type: string
          description: Content body of the event
        fileIds:
          type: array
          items:
            type: string
          description: IDs of files uploaded via /files endpoint
        referencedEventId:
          type: string
          description: ID of the event being replied to, edited, or deleted
    ConversationResponse:
      type: object
      properties:
        requestId:
          type: string
          format: uuid
        status:
          type: string
          description: Status of the archive request
        conversationId:
          type: string
          description: ID of the archived conversation
    FileUploadRequest:
      type: object
      required:
        - file
        - fileId
      properties:
        file:
          type: string
          format: binary
          description: The file to upload
        fileId:
          type: string
          description: Unique identifier for the file
        fileName:
          type: string
          description: Original filename
        contentType:
          type: string
          description: MIME type of the file
    FileResponse:
      type: object
      properties:
        fileId:
          type: string
          description: ID of the uploaded file
        status:
          type: string
          description: Status of the file upload
    ErrorResponse:
      type: object
      properties:
        error:
          type: string
          description: Error code
        message:
          type: string
          description: Human-readable error message
        requestId:
          type: string
          format: uuid
          description: Request ID for troubleshooting
tags:
  - name: Conversations
    description: Endpoints for archiving conversations
  - name: Files
    description: Endpoints for uploading file attachments