Gainsight CS Company API

openapi: 3.1.0
info:
  title: Gainsight CS Company API
  description: >-
    The Company API enables inserting, updating, reading, and deleting records
    in the Gainsight Company object, supporting up to 50 records per call for
    write operations and 5000 records per read call.
  version: '1.0'
  contact:
    name: Gainsight Support
    url: https://support.gainsight.com
    email: [email protected]
  termsOfService: https://www.gainsight.com/terms-of-service/
externalDocs:
  description: Company API Documentation
  url: https://support.gainsight.com/gainsight_nxt/API_and_Developer_Docs/Company_and_Relationship_API/Company_API_Documentation
servers:
  - url: https://{domain}.gainsightcloud.com/v1
    description: Gainsight CS Production
    variables:
      domain:
        default: customer
        description: Customer-specific domain prefix
tags:
  - name: Companies
    description: CRUD operations on company records
security:
  - apiKey: []
paths:
  /data/objects/Company:
    post:
      operationId: insertCompanies
      summary: Gainsight Insert company records
      description: >-
        Insert one or more company records into Gainsight. Supports up to 50
        records per call.
      tags:
        - Companies
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              required:
                - records
              properties:
                records:
                  type: array
                  maxItems: 50
                  items:
                    $ref: '#/components/schemas/CompanyRecord'
      responses:
        '200':
          description: Records inserted successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/WriteResponse'
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
    put:
      operationId: updateCompanies
      summary: Gainsight Update company records
      description: >-
        Update one or more company records. Requires a key field for matching.
        Supports up to 50 records per call.
      tags:
        - Companies
      parameters:
        - name: keys
          in: query
          required: true
          description: Comma-separated list of key field names for matching
          schema:
            type: string
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              required:
                - records
              properties:
                records:
                  type: array
                  maxItems: 50
                  items:
                    $ref: '#/components/schemas/CompanyRecord'
      responses:
        '200':
          description: Records updated successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/WriteResponse'
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
  /data/objects/Company/search:
    post:
      operationId: searchCompanies
      summary: Gainsight Search company records
      description: >-
        Search for company records using filter criteria. Returns up to 5000
        records per call.
      tags:
        - Companies
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/SearchRequest'
      responses:
        '200':
          description: Search results returned
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SearchResponse'
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
  /data/objects/Company/{recordId}:
    get:
      operationId: getCompany
      summary: Gainsight Get a company record
      description: Retrieve a specific company record by its Gainsight ID.
      tags:
        - Companies
      parameters:
        - $ref: '#/components/parameters/recordId'
      responses:
        '200':
          description: Company record returned
          content:
            application/json:
              schema:
                type: object
                properties:
                  result:
                    type: boolean
                  data:
                    $ref: '#/components/schemas/CompanyRecord'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
    delete:
      operationId: deleteCompany
      summary: Gainsight Delete a company record
      description: Delete a company record by its Gainsight ID.
      tags:
        - Companies
      parameters:
        - $ref: '#/components/parameters/recordId'
      responses:
        '200':
          description: Record deleted successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ApiResponse'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
components:
  securitySchemes:
    apiKey:
      type: apiKey
      name: accessKey
      in: header
      description: Gainsight CS REST API access key
  parameters:
    recordId:
      name: recordId
      in: path
      required: true
      description: Gainsight record unique identifier (Gsid)
      schema:
        type: string
  responses:
    Unauthorized:
      description: Authentication failed or access key is missing
    BadRequest:
      description: Invalid request body or parameters
    NotFound:
      description: The requested resource was not found
  schemas:
    ApiResponse:
      type: object
      properties:
        result:
          type: boolean
        errorCode:
          type: string
        errorDesc:
          type: string
        requestId:
          type: string
    WriteResponse:
      type: object
      properties:
        result:
          type: boolean
        data:
          type: object
          properties:
            count:
              type: integer
              description: Number of records affected
            insertedCount:
              type: integer
              description: Number of records inserted
            updatedCount:
              type: integer
              description: Number of records updated
            failedCount:
              type: integer
              description: Number of failed records
            failures:
              type: array
              items:
                type: object
                properties:
                  index:
                    type: integer
                  errorMessage:
                    type: string
    SearchRequest:
      type: object
      properties:
        select:
          type: array
          items:
            type: string
          description: Fields to return in results
        where:
          type: object
          description: Filter conditions
          properties:
            conditions:
              type: array
              items:
                type: object
                properties:
                  name:
                    type: string
                    description: Field name
                  alias:
                    type: string
                    description: Field alias
                  value:
                    description: Filter value
                  operator:
                    type: string
                    enum:
                      - EQ
                      - NE
                      - GT
                      - GTE
                      - LT
                      - LTE
                      - CONTAINS
                      - STARTS_WITH
                      - ENDS_WITH
                      - IN
                      - NOT_IN
                    description: Comparison operator
            expression:
              type: string
              description: Logical expression combining conditions
        orderBy:
          type: object
          properties:
            field:
              type: string
            order:
              type: string
              enum:
                - ASC
                - DESC
        limit:
          type: integer
          maximum: 5000
          description: Maximum number of records to return
        offset:
          type: integer
          description: Offset for pagination
    SearchResponse:
      type: object
      properties:
        result:
          type: boolean
        data:
          type: object
          properties:
            records:
              type: array
              items:
                $ref: '#/components/schemas/CompanyRecord'
            totalCount:
              type: integer
            count:
              type: integer
    CompanyRecord:
      type: object
      properties:
        Gsid:
          type: string
          description: Gainsight unique identifier
        Name:
          type: string
          description: Company name
        Industry:
          type: string
          description: Industry classification
        ARR:
          type: number
          description: Annual recurring revenue
        MRR:
          type: number
          description: Monthly recurring revenue
        LifecycleStage:
          type: string
          description: Current customer lifecycle stage
        Stage:
          type: string
          description: Company stage
        Status:
          type: string
          description: Company status
        CSMName:
          type: string
          description: Assigned CSM name
        Employees:
          type: integer
          description: Number of employees
        OriginalContractDate:
          type: string
          format: date
          description: Original contract date
        RenewalDate:
          type: string
          format: date
          description: Next renewal date
        CurrScoreId:
          type: string
          description: Current health score ID
        OverallScore:
          type: number
          description: Overall health score value
        SfdcAccountId:
          type: string
          description: Salesforce account ID
        ParentCompanyId:
          type: string
          description: Parent company Gsid
        CreatedDate:
          type: string
          format: date-time
          description: Record creation timestamp
        ModifiedDate:
          type: string
          format: date-time
          description: Last modification timestamp