FullStory Webhooks API

openapi: 3.1.0
info:
  title: FullStory Webhooks API
  description: >-
    The FullStory Webhooks API enables developers to create, update, retrieve,
    and manage webhook endpoints that receive real-time notifications from
    FullStory. Supported event types include segment creation, segment
    threshold alerts, and custom event notifications. Webhooks allow
    event-driven integrations that respond immediately to behavioral signals
    detected by FullStory, eliminating the need for polling and enabling
    automated workflows based on user activity patterns.
  version: '1.0'
  contact:
    name: FullStory Support
    url: https://help.fullstory.com/
  termsOfService: https://www.fullstory.com/legal/terms-and-conditions/
externalDocs:
  description: FullStory Webhooks API Documentation
  url: https://developer.fullstory.com/destinations/v1/webhooks/getting-started/
servers:
  - url: https://api.fullstory.com
    description: FullStory Production API Server
tags:
  - name: Endpoints
    description: >-
      Create, retrieve, update, and delete webhook endpoints that receive
      real-time notifications from FullStory. Each endpoint has a destination
      URL, configured event types, signing secret, and enabled status.
  - name: Event Types
    description: >-
      List available webhook event types that can be configured for endpoints.
      Some event types require subcategories and may be limited by plan.
security:
  - basicAuth: []
paths:
  /webhooks/v1/endpoints:
    post:
      operationId: createEndpoint
      summary: Create a webhook endpoint
      description: >-
        Creates a new webhook endpoint with the given properties, including
        the destination URL and the event types it should receive. Some event
        types require a subcategory property. Returns the created endpoint
        details including its ID and signing secret.
      tags:
        - Endpoints
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CreateEndpointRequest'
      responses:
        '200':
          description: Webhook endpoint created successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Endpoint'
        '400':
          description: Invalid input provided
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Unauthorized - invalid or missing API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: Forbidden - insufficient permissions
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '429':
          description: Rate limit exceeded
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
    get:
      operationId: listEndpoints
      summary: List webhook endpoints
      description: >-
        Pages through all configured webhook endpoints with pagination
        support. Returns endpoint details including ID, URL, configured
        event types, and enabled status.
      tags:
        - Endpoints
      responses:
        '200':
          description: List of webhook endpoints retrieved successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/EndpointList'
        '401':
          description: Unauthorized - invalid or missing API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '429':
          description: Rate limit exceeded
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
  /webhooks/v1/endpoints/{endpointId}:
    get:
      operationId: getEndpoint
      summary: Get a webhook endpoint
      description: >-
        Retrieves endpoint details corresponding to the provided endpoint
        ID, including the destination URL, configured event types, signing
        secret, and enabled status.
      tags:
        - Endpoints
      parameters:
        - $ref: '#/components/parameters/EndpointIdPath'
      responses:
        '200':
          description: Webhook endpoint retrieved successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Endpoint'
        '401':
          description: Unauthorized - invalid or missing API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Endpoint not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '429':
          description: Rate limit exceeded
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
    put:
      operationId: updateEndpoint
      summary: Update a webhook endpoint
      description: >-
        Updates an existing webhook endpoint. Can be used to change the
        destination URL, configured events, signing secret, and the
        enabled status of the endpoint.
      tags:
        - Endpoints
      parameters:
        - $ref: '#/components/parameters/EndpointIdPath'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/UpdateEndpointRequest'
      responses:
        '200':
          description: Webhook endpoint updated successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Endpoint'
        '400':
          description: Invalid input provided
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Unauthorized - invalid or missing API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: Forbidden - insufficient permissions
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Endpoint not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '429':
          description: Rate limit exceeded
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
    delete:
      operationId: deleteEndpoint
      summary: Delete a webhook endpoint
      description: >-
        Permanently deletes the webhook endpoint specified by the endpoint
        ID. The endpoint will no longer receive any event notifications
        after deletion.
      tags:
        - Endpoints
      parameters:
        - $ref: '#/components/parameters/EndpointIdPath'
      responses:
        '200':
          description: Webhook endpoint deleted successfully
        '401':
          description: Unauthorized - invalid or missing API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Endpoint not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '429':
          description: Rate limit exceeded
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
  /webhooks/v1/event_types:
    get:
      operationId: listEventTypes
      summary: List available webhook event types
      description: >-
        Returns the list of all available event types that can be configured
        for webhook endpoints. Some event types may not be returned if your
        FullStory plan does not support them. Event types that have
        subcategories require a subcategory to be specified when creating
        an endpoint.
      tags:
        - Event Types
      responses:
        '200':
          description: List of event types retrieved successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/EventTypeList'
        '401':
          description: Unauthorized - invalid or missing API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '429':
          description: Rate limit exceeded
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
components:
  securitySchemes:
    basicAuth:
      type: http
      scheme: basic
      description: >-
        API key passed in the Authorization header using Basic authentication.
        Admin or Architect level keys are required.
  parameters:
    EndpointIdPath:
      name: endpointId
      in: path
      required: true
      description: >-
        The unique identifier of the webhook endpoint
      schema:
        type: string
  schemas:
    CreateEndpointRequest:
      type: object
      required:
        - url
        - events
      description: >-
        Request body for creating a new webhook endpoint
      properties:
        url:
          type: string
          format: uri
          description: >-
            The URL that will receive webhook event notifications
        events:
          type: array
          description: >-
            The types of events this endpoint should receive
          items:
            $ref: '#/components/schemas/EventTypeConfig'
    UpdateEndpointRequest:
      type: object
      description: >-
        Request body for updating an existing webhook endpoint
      properties:
        url:
          type: string
          format: uri
          description: >-
            The new destination URL for webhook events
        events:
          type: array
          description: >-
            Updated list of event types for this endpoint
          items:
            $ref: '#/components/schemas/EventTypeConfig'
        signingSecret:
          type: string
          description: >-
            Updated signing secret for verifying webhook payloads
        enabled:
          type: boolean
          description: >-
            Whether the endpoint is enabled and receiving events
    EventTypeConfig:
      type: object
      required:
        - eventName
      description: >-
        Configuration for a specific event type on a webhook endpoint
      properties:
        eventName:
          type: string
          description: >-
            The name of the event type
          enum:
            - segment.created
            - segment.trend.alert
            - recording.event.custom
            - note.created
        subcategory:
          type: string
          description: >-
            Required subcategory for event types that require one, such
            as specifying which custom event to listen for
    Endpoint:
      type: object
      description: >-
        A configured webhook endpoint in FullStory
      properties:
        id:
          type: string
          description: >-
            Unique identifier for the webhook endpoint
        url:
          type: string
          format: uri
          description: >-
            The destination URL receiving webhook events
        events:
          type: array
          description: >-
            The event types configured for this endpoint
          items:
            $ref: '#/components/schemas/EventTypeConfig'
        signingSecret:
          type: string
          description: >-
            Secret used to sign webhook payloads for verification
        enabled:
          type: boolean
          description: >-
            Whether the endpoint is actively receiving events
        createdAt:
          type: string
          format: date-time
          description: >-
            Timestamp when the endpoint was created
    EndpointList:
      type: object
      description: >-
        List of webhook endpoints
      properties:
        endpoints:
          type: array
          description: >-
            Array of configured webhook endpoints
          items:
            $ref: '#/components/schemas/Endpoint'
    EventType:
      type: object
      description: >-
        A webhook event type available in FullStory
      properties:
        eventName:
          type: string
          description: >-
            The name of the event type
        description:
          type: string
          description: >-
            Human-readable description of the event type
        hasSubcategories:
          type: boolean
          description: >-
            Whether this event type requires a subcategory when configuring
            an endpoint
    EventTypeList:
      type: object
      description: >-
        List of available webhook event types
      properties:
        eventTypes:
          type: array
          description: >-
            Array of available event types
          items:
            $ref: '#/components/schemas/EventType'
    Error:
      type: object
      description: >-
        Standard error response from the FullStory API
      properties:
        code:
          type: integer
          description: >-
            HTTP status code
        message:
          type: string
          description: >-
            Human-readable error message