Five9

Five9 Agent and Supervisor REST API

REST API used by agent and supervisor applications to log in, manage state, handle interactions, and access supervisor monitoring features on the Five9 cloud contact center platform. Authenticated via session login at /appsvcs/rs/svc/auth/login with API-enabled user credentials.

GitHub

Documentation

📖
Documentation
https://documentation.five9.com

Other Resources

🔗
Developer Portal
https://www.five9.com/development
🔗
Enabling REST API Access
https://documentation.five9.com/bundle/basic-admin/page/basic-admin/domain-settings/enabling-access-to-the-rest-api.htm

API entry from apis.yml

apis.yml Raw ↑ 
aid: five9:agent-supervisor-rest-api
name: Five9 Agent and Supervisor REST API
description: REST API used by agent and supervisor applications to log in, manage state, handle interactions,
  and access supervisor monitoring features on the Five9 cloud contact center platform. Authenticated
  via session login at /appsvcs/rs/svc/auth/login with API-enabled user credentials.
humanURL: https://www.five9.com/development
baseURL: https://app.five9.com/appsvcs/rs/svc
tags:
- Contact Center
- Agents
- Supervisors
- Interactions
properties:
- type: Documentation
  url: https://documentation.five9.com
- type: Developer Portal
  url: https://www.five9.com/development
- type: Enabling REST API Access
  url: https://documentation.five9.com/bundle/basic-admin/page/basic-admin/domain-settings/enabling-access-to-the-rest-api.htm