Consumer Complaint Database API

openapi: 3.1.0
info:
  title: CFPB Consumer Complaint Database API
  description: >-
    Public REST + JSON API for searching the Consumer Financial Protection
    Bureau's Consumer Complaint Database (CCDB), a daily-updated record of
    complaints submitted by consumers about financial products and services
    and the companies that respond to them. The API powers the public CCDB
    search experience at consumerfinance.gov/data-research/consumer-complaints
    and is documented at cfpb.github.io/ccdb5-api.
  version: '1'
  contact:
    name: CFPB Open Tech
    url: https://cfpb.github.io/
  license:
    name: Creative Commons CC0 1.0 Universal
    url: https://creativecommons.org/publicdomain/zero/1.0/
servers:
  - url: https://www.consumerfinance.gov/data-research/consumer-complaints/search/api/v1
    description: Production CCDB search API
paths:
  /:
    get:
      operationId: searchComplaints
      summary: Search complaints
      description: >-
        Full-text search across the Consumer Complaint Database with
        faceted filters and pagination.
      tags:
        - Search
      parameters:
        - name: search_term
          in: query
          schema: { type: string }
          description: Free-text search across complaint narratives.
        - name: field
          in: query
          schema: { type: string, enum: [all, complaint_what_happened, company_public_response] }
        - name: frm
          in: query
          schema: { type: integer, default: 0 }
          description: Result offset (0-based).
        - name: size
          in: query
          schema: { type: integer, default: 25, maximum: 100 }
        - name: sort
          in: query
          schema:
            type: string
            enum: [relevance_desc, relevance_asc, created_date_desc, created_date_asc]
        - name: format
          in: query
          schema: { type: string, enum: [json, csv] }
        - name: date_received_min
          in: query
          schema: { type: string, format: date }
        - name: date_received_max
          in: query
          schema: { type: string, format: date }
        - name: company
          in: query
          schema: { type: array, items: { type: string } }
        - name: product
          in: query
          schema: { type: array, items: { type: string } }
        - name: state
          in: query
          schema: { type: array, items: { type: string, minLength: 2, maxLength: 2 } }
        - name: tags
          in: query
          schema: { type: array, items: { type: string } }
      responses:
        '200':
          description: Matching complaints
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SearchResponse'
            text/csv: {}
  /{complaintId}/:
    get:
      operationId: getComplaint
      summary: Get a single complaint by ID
      tags:
        - Search
      parameters:
        - name: complaintId
          in: path
          required: true
          schema: { type: string }
      responses:
        '200':
          description: A single complaint
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Complaint'
        '404':
          description: Not found
  /trends/:
    get:
      operationId: getTrends
      summary: Aggregated complaint trends
      description: Returns aggregated complaint counts grouped by lens (product, issue, company, etc).
      tags:
        - Trends
      parameters:
        - name: lens
          in: query
          required: true
          schema: { type: string, enum: [overview, product, sub_product, issue, company, tags] }
        - name: trend_depth
          in: query
          schema: { type: integer, default: 5 }
        - name: trend_interval
          in: query
          schema: { type: string, enum: [day, week, month, quarter, year] }
        - name: date_received_min
          in: query
          schema: { type: string, format: date }
        - name: date_received_max
          in: query
          schema: { type: string, format: date }
      responses:
        '200':
          description: Aggregated trends
          content:
            application/json: {}
  /geo/states/:
    get:
      operationId: getGeoStates
      summary: Aggregated complaint counts by state
      tags:
        - Geo
      responses:
        '200':
          description: Per-state aggregation
          content:
            application/json: {}
  /suggest/:
    get:
      operationId: getSuggestions
      summary: Autocomplete suggestions
      tags:
        - Search
      parameters:
        - name: text
          in: query
          required: true
          schema: { type: string }
        - name: size
          in: query
          schema: { type: integer, default: 10 }
      responses:
        '200':
          description: Suggestion list
          content:
            application/json: {}
components:
  schemas:
    Complaint:
      type: object
      properties:
        complaint_id:
          type: string
        date_received:
          type: string
          format: date
        date_sent_to_company:
          type: string
          format: date
        product:
          type: string
        sub_product:
          type: string
        issue:
          type: string
        sub_issue:
          type: string
        company:
          type: string
        company_response:
          type: string
        company_public_response:
          type: string
        consumer_consent_provided:
          type: string
        consumer_disputed:
          type: string
        complaint_what_happened:
          type: string
        state:
          type: string
        zip_code:
          type: string
        tags:
          type: string
        timely:
          type: string
        submitted_via:
          type: string
    SearchResponse:
      type: object
      properties:
        hits:
          type: object
          properties:
            total:
              type: object
              properties:
                value: { type: integer }
                relation: { type: string }
            hits:
              type: array
              items:
                type: object
                properties:
                  _source: { $ref: '#/components/schemas/Complaint' }
                  _id: { type: string }
                  _score: { type: number }
        aggregations:
          type: object