Cielo Refunds API
The Cielo Refunds API processes single and batch refund requests against captured transactions. Authentication is OAuth 2.0 Client Credentials issued against a Keycloak realm (MulesoftPRD / MulesoftHML) with 5-minute tokens and mandatory mTLS in production. Endpoints under /cielo-refunds-exp-external/refunds/v1 support POST /refunds, query by refundID and merchantID, paginated listings, and PDF/ZIP letter generation for documentation.