Amazon Connect

Amazon Q Connect API

Amazon Q in Connect is a generative AI customer service assistant built on Amazon Bedrock. It provides real-time recommendations to help contact center agents resolve customer issues quickly and accurately by detecting customer intent and providing immediate generative responses, suggested actions, and links to relevant documents.

GitHub

Documentation

📖
Documentation
https://docs.aws.amazon.com/connect/latest/APIReference/API_Operations_Amazon_Q_Connect.html
📖
APIReference
https://docs.aws.amazon.com/connect/latest/APIReference/API_Operations_Amazon_Q_Connect.html

API entry from apis.yml

apis.yml Raw ↑ 
name: Amazon Q Connect API
description: Amazon Q in Connect is a generative AI customer service assistant built on Amazon Bedrock.
  It provides real-time recommendations to help contact center agents resolve customer issues quickly
  and accurately by detecting customer intent and providing immediate generative responses, suggested
  actions, and links to relevant documents.
image: https://a0.awsstatic.com/libra-css/images/logos/aws_logo_smile_1200x630.png
humanURL: https://docs.aws.amazon.com/connect/latest/APIReference/API_Operations_Amazon_Q_Connect.html
baseURL: https://wisdom.amazonaws.com
tags:
- AI
- Generative AI
- Agent Assist
- Contact Center
properties:
- type: Documentation
  url: https://docs.aws.amazon.com/connect/latest/APIReference/API_Operations_Amazon_Q_Connect.html
- type: APIReference
  url: https://docs.aws.amazon.com/connect/latest/APIReference/API_Operations_Amazon_Q_Connect.html