Ada REST API
The Ada REST API is the unified v2 interface to the Ada AI customer service platform. It covers knowledge sources and articles, end users, conversations, integrations (Actions), data export, data compliance, and webhooks. Authentication uses rotatable API keys scoped to a customer instance.
Ada REST API is one of 8 APIs that Ada publishes on the APIs.io network, described by a machine-readable OpenAPI specification.
Tagged areas include AI Agent, Conversations, Customer Service, Knowledge, and Webhooks. The published artifact set on APIs.io includes API documentation, authentication docs, and an OpenAPI specification.